Thank you for choosing Deret INC for your brand and marketing consulting needs.

Because our services are digital consulting services, strategy sessions, and professional advisory work, our refund policy differs from traditional product-based purchases.

Overview

At Deret INC, we provide customized brand strategy, marketing consulting, and business growth solutions. Due to the personalized nature of our services, refunds are handled based on the stage of service delivery.

If you have purchased a consultation package or marketing service, you may request a refund within 30 days of purchase, provided that work on your project has not yet been substantially started.

Once consulting work, strategy development, research, analysis, reports, or customized recommendations have been delivered or initiated, payments may become non-refundable.

Eligibility for Refunds

To be eligible for a refund:

  • Your request must be submitted within 30 days of purchase.
  • The requested service must not have been substantially completed.
  • No final reports, strategies, deliverables, or consulting materials have been provided.
  • You must provide your order details and reason for the refund request.

Refund requests should be sent to:

Email: ALEX@deret.pro

Non-Refundable Services

The following services are generally non-refundable once work has started:

  • Brand strategy development
  • Marketing research and analysis
  • Digital marketing planning
  • Business consultation sessions that have already occurred
  • Customized reports, documents, or recommendations
  • Completed consulting deliverables

Refund Process

Once we receive your refund request, we will review:

  • The service purchased
  • The progress of the project
  • Any completed work or delivered materials

We will notify you by email regarding approval or rejection of your refund request.

If approved, your refund will be processed to your original payment method within a reasonable processing period.

Late or Missing Refunds

If you have not received an approved refund:

  1. Check your bank account or payment provider again.
  2. Contact your credit card company or payment service provider.
  3. Contact your bank, as processing times may vary.

If you have completed these steps and still have not received your refund, please contact us:

Email: ALEX@deret.pro

Cancellation Policy

If you need to cancel a scheduled consultation, please contact us as soon as possible.

Appointments cancelled at least 24 hours before the scheduled time may be rescheduled.

Missed appointments or cancellations made less than 24 hours before the appointment may not be eligible for a refund.

Service Changes

If you need to modify your consulting service scope, please contact us. We will work with you to determine whether adjustments can be made based on your project requirements.

Mailing / Return Address

As Deret INC provides digital consulting services, no physical product returns are required.

For billing or service-related correspondence, please contact:

Deret INC
3671 VETERAN AVE APT 9
LOS ANGELES, CA 90034

Contact Us

If you have any questions regarding refunds or service cancellations, please contact:

Deret INC
Email: ALEX@deret.pro

Business Hours: 9:00 AM – 10:00 PM